At Asshi Jewels, we strive to ensure that every piece of jewelry you receive is perfect and meets your expectations. Please read our Return & Refund Policy carefully to understand your rights and responsibilities.

1. Return Period

• You may return non-customized items within 7 days of receiving your order.

• Customized or personalized jewelry, including specific ring sizes, cannot be returned or exchanged.

2. Return Conditions

To be eligible for a return:

• The item must be unused, undamaged, and in the original packaging.

• All tags, certificates, or documentation provided with the jewelry must be included.

• Items that show signs of wear, alteration, or damage caused after delivery cannot be returned.

3. Return Procedure

To initiate a return:

1. Contact us at:
   Email: sales@asshijewels.com
   Phone: +9181188 52004

2. Provide your order number, item details, and reason for return.

3. We will provide instructions for sending the item back to:

Asshi Jewels, 816 Seva path lalji sand ka rasta Kishanpole Bazar, Jaipur, Rajasthan, India 302003

• Customers are responsible for return shipping costs.

• We recommend using a secure, insured shipping method to protect the item during transit.

4. Refund Process

• Once we receive the returned item and verify its condition, we will process your refund.

• Refunds will be made via the original payment method used to place the order.

• Please note: Shipping and handling charges are non-refundable.

5. Damaged or Defective Items

• If your jewelry arrives damaged or defective, please contact us immediately.

• We will provide instructions for returning the item.

• Damaged or defective items will be replaced or refunded at our discretion.

• Customers are not responsible for shipping costs in the case of defective or damaged items.

6. Lost Returns

• Asshi Jewels is not responsible for items lost during return shipping.

• We recommend using a trackable and insured courier service.

7. Important Notes

• Customized or personalized jewelry cannot be returned.

• Returns must be initiated within the 7-day period to be eligible for a refund.

• By placing an order with Asshi Jewels, you acknowledge and accept this policy.

✨ Asshi Jewels – Crafted with Care, Delivered with Trust. ✨